Everything Replify, in one place.

Install Replify, activate it, and run your first chat session in under five minutes.

Sessions, threading, attachments, reactions, internal notes, canned responses, read receipts, and transcript export.

Where the chat widget appears, how to scope it, and how to customise its appearance.

Custom statuses, priorities, comments, attachments, internal notes, and CSV export.

Block editor, hierarchical categories, revisions, slugs, and AI summaries.

Customer-facing help center with search, ratings, feedback, and AI chatbot.

View, search, and manage the people who contact you through chat and tickets.

In-app, browser push, sound, and email notifications for every support event.

Build pre-chat forms, ticket submission forms, and custom forms with drag-and-drop fields.

Pre-written reply snippets you can insert into chats and ticket comments.

Trigger / condition / action builder for chat and tickets. Pro only.

Connect your own OpenAI, Anthropic, Gemini, or Grok key. No Replify markup, no proxy.

Agent management, roles, permissions, departments, teams, and performance metrics.

At-a-glance support metrics, open tickets table, and Pro analytics.

A complete audit trail of every action taken inside Replify.

Navigate Replify instantly with Cmd+K, quick actions, and full-text search.

Incoming webhooks, bearer token auth, OAuth, and event subscriptions.

How the free Troubleshooter plugin connects to your Replify Pro site via OAuth.